Q: Why is it 70% of leaders think they are in the top 10%?

People do generally believe they are better than they really are. In fact, it’s a pretty normal self-preservation belief system, except for the occasional narcissist.


Known as the "self-serving bias", it’s part of our cognitive humanity. A self-serving bias shows up as the tendency to perceive oneself in an overly favourable manner driven by the need to maintain our self-esteem. In other words, people unconsciously prefer connecting success with their efforts and attributing their failures to others.


It also means they don't feel the NEED TO CHANGE.


That's not helpful when their role is to model the behaviour they are seeking in others and recognise their personal contribution even it's good, bad or indifferent.


So how do the top 10% of leaders get there?


Through constant feedback.


It’s the only way to get better.


The most effective approach is learning to love feedback by periodically taking a 360-degree assessment.


The top 10% of leaders change behaviour to get business results. It starts with their own.


Life's great, Bruce